About AutoNation Buick GMC West Sahara Parts Center
AutoNation Buick GMC West Sahara Parts Center offers a wide range of parts, tires, batteries, and accessories to help keep vehicles in good condition. Customers appreciate their ability to provide genuine OEM parts and high-quality aftermarket options. The staff, especially service writers like Armando Bejar, are known for being helpful and efficient—quickly identifying problems, arranging repairs, and providing loaner cars when needed. The facility features a comfortable waiting area with guest Wi-Fi, free coffee, a snack machine, and clean restrooms, making wait times more pleasant. While the service team generally does what is needed, some customers mention that the process can take a long time, especially when waiting for parts, and communication may be slow or inconsistent. Despite these delays, the team does a good job fixing vehicles, and many customers feel satisfied with the quality of repairs. However, experiences with used car purchases have been negative, with issues discovered only after significant delays and costs, leading some to avoid buying used cars from the dealership again. Overall, the business is recognized for its helpful staff, good customer amenities, and quality repairs, although wait times and communication could be improved.
Armando Bejar is a great service writer. I called the dealership I purchased the car they would not help. I came here and in 5 minutes he found the problem got a loaner and is fixing the brand new car. I will come back here even knowing the travel distance
May 2023
Love them. They have a nice workstation area, guest wifi, free coffee, a snack machine, and clean restrooms if you're waiting on your car.
January 2023
John Wong and his team provided superb service! ? ? ?
