Boulder Station Hotel and Casino is considered an okay local casino. The poker room is decent with friendly and competent dealers, though players wish more tables would open during busy times. The staff and dealers are frequently described as great. The atmosphere is impacted by an overwhelming smell of smoke in the casino and sports area, and the parking lot is noted as sketchy.
The bar thrives due to excellent bartenders who provide attentive service. For dining, a food court style area has replaced the former buffet, offering various options alongside a few restaurants and a Starbucks. The coffee shop is appreciated for its good food, open atmosphere, and plentiful televisions.
The hotel experience receives significant criticism. Guests report very thin walls, noise disturbances at night, and issues with calcified, low-pressure shower heads. The valet location is inconvenient, being on the opposite side of the casino from the hotel entrance, which is problematic for guests with luggage. Customer service at checkout is described as very rude. While the hotel is inexpensive and not far from the Strip, these negative experiences lead many guests to state they will not return or recommend it.