Chase Bank is a convenient location in the Sky Pointe shopping center with a drive-up and ATM. It is described as a private client branch that is comfortable, quiet, and organized. Many customers highlight the excellent customer service, noting the team members are friendly, welcoming, attentive, kind, professional, knowledgeable, and patient. The process of scheduling an appointment online is very easy, with confirmations and reminders by email and text. Appointments often result in no wait, with representatives being helpful, quick, efficient, and informative. Staff take time to answer questions and inform customers about available programs, which can feel impactful. Even visits close to closing time are handled without rush, making transactions easy and efficient. The drive-through service also receives praise for having sweet and helpful people. Overall, it is considered a great branch with super helpful service, leading many to recommend it for future business needs.
this isn't even a bank? it's just an atm with a few people inside. no tellers.
May 2025
Terrible service. Now they stopped answering their phones also..
March 2025
My wife has tried multiple times to change her name and address on her chase credit card. These worthless clowns continually fail to do their job. Find a better bank, ANY bank
