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September 2023 by Paulina Ortega
They don't deserve even a star. This is a bank that commits fraud with its clients. I made a deposit to my credit card which was reflected the day after payment. I was confident after 3 weeks that I was checking my account online and I still wanted to make purchases. for the amount that I had free and almost 1 month later they wanted to put the 2 thousand dollars back in my account, owing it even more than I have in credit. They never notified me either by email or by message, nor did they withdraw it from my online banking to My this was a fraud they make you go into more debt than you can and then they just say it's not our problem the guy who answered me super rude bad bank I don't recommend it as soon as I pay that money I'm leaving
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September 2023 by Sergii Martynchuk
Horrible service. Stupid managers!!!!
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May 2023 by Huong Ngo
The worst service ever….
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December 2022 by Roberto Vergara Sr.
Good and safe bank
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August 2022 by donald M.
Please avoid this bank. I wrote a check to my contractor. The funds cleared my account. The bank froze the check to contractor and stated my contractor treated for fraud. Account blocked card taken away. I was treated much different as wealthy. Jason Vasquez I question. Why that is.?
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March 2022 by Janeth L.
So rude and the manager is the worst Very unprofessional doesn't know how to speak to people
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October 2021 by A10K
This is the worst bank branch to visit..they are extremely rude impatient and short-tempered they calk security on you for any disagreement,,,very uncomfortable very unfriendly!!!!! I do not recommend Even coming close this place at all!!!!!!!!!
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June 2021 by Roy C.
This location is the worst, I hope the manager there will get fired for turning away customers , they will not entertain anybody when it's 30 minutes before they closed especially when you open a new account Yes , a male manager wannabe fashion model
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June 2021 by Rob
Was going to consider switching banks because this bank is closer to our business, however, went in to do a simple break of $100 (something our business needs done regularly,) and mentioned they don't do it unless I'm a customer, at which point I mentioned I have a credit card with them, but evidently it still wasn't good enough. On top of that, it didn't feel welcoming walking in.
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June 2021 by Robert del Rosario
Was going to consider switching banks because this bank is closer to our business, however, went in to do a simple break of $100 (something our business needs done regularly,) and mentioned they don't do it unless I'm a customer, at which point I mentioned I have a credit card with them, but evidently it still wasn't good enough. On top of that, it didn't feel welcoming walking in.
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June 2021 by Darren Bryan
I have had a credit card for 3 years with citi. I have 100% on time payments, no derogatories, but they kept me at a $200 limit this entire time. Some of my credit cards are over $5000 at other institutions. Ive tried for increases online, over the phone, chat to no avail. So today I gave up and closed my account. I no longer want a laughable $200 line on my credit.
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January 2021 by MJ Kim
Pretty rude customer service. I was planning on switching over but I went to 2 branches and the customer service was bad at both so I guess it's a standard thing.
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December 2020 by Ki Kim
The branch closed temporarily without inform their customers.
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February 2020 by Joshua Kim
Pretty rude customer service. I was planning on switching over but I went to 2 branches and the customer service was bad at both so I guess it's a standard thing.
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September 2019 by Behrooz Niknam
This bank has a terrible online security system, my account was hacked twice in less than two months and they never paid me the $400.00 bonus that they were suppoed to pay .