Citi is a financial services company offering digital banking, mortgages, personal loans, small business banking, credit cards, and wealth management services. Reviews of a specific branch highlight both positive and negative experiences. Many customers praise the branch, calling it the best and commending its nice and professional employees, including managers and associates who provide great, fast, and easy customer service. One long-term customer appreciates the bank for handling their needs and disputes. However, some reviews note problems with organization. One customer reported a very unorganized experience, waiting about 20 minutes while several available staff, including a manager, did not attempt to serve anyone. The issue was only resolved after the customer directly approached the manager. A strong warning is also given about personal loans, with a customer stating the repayment terms feel criminal, noting a $3000 loan ultimately costs over $6000.
I went to the branch to withdraw my Certificate of deposit. I am glad to meet Melanie ,she was so nice and professional. Every employee of the branch was so nice and said hello to every customer When the branche open. I think This branch is the best in Las Vegas
October 2024
Today, I went to the branch with my family and we were very lucky to meet Alyosha . Alyosha is very good at service and professional, I think she's five stars in every way.
By the way,the bank manager Jay Ar is so nice and professional
October 2024
This branch is honestly so disorganized, the ATM almost never accepts cash. Service is always slow, card readers are unreliable.
