Coach is a global fashion house and leader in leatherware. Customers report amazing experiences with patient and helpful staff who provide top notch customer service. Reviewers mention feeling valued and special, not like just a number. Staff are noted for being attentive, making conversation, and giving different ideas to help accessorize and customize bags. The service includes help with using re-loved credit, purchasing new items, and solving problems like customizing a bag online. Customers express happiness with the high quality leather and materials used in the products. The store also offers services for getting bags customized, repaired, and pampered.
Literally met the finest man of my ENTIRE life at this store, choach guy I hope I see you again, I loved your smile and your jean jacket‼️‼️‼️‼️ thank you for showing me the pillow tabby bag, please marry me
July 2024
Oh my gosh. Leslie helped me accessorize my Joanie and my Carmen bag. I love it so much. She was patient and giving me different ideas and we both created my new favorite bag and I can retire my Tory Burch and Marc Jacobs tote bag!!!!!! Thanks again Leslie! You’re awesome!
April 2024
The DM Camille, Christie, and Christina were amazing helping me get my coach re-loved credit. I can’t believe they went out of their way to make me feel so valued. I was able to use the credit on a new bag. I was also able to get a couch recreate credit for my vintage. Thank you so much for making me feel special and... read full comment