ENERGIE CYCLE is a highly regarded e-bike repair and service provider that has consistently delivered exceptional customer experiences. Customers have praised the company's expertise, attention to detail, and commitment to resolving any issues that arise. The company's team has demonstrated a deep understanding of e-bike technology and has been able to address a wide range of customer needs, from battery rebuilds and replacements to customized solutions for unique applications. Customers have been particularly impressed with the company's responsiveness, with one customer noting that their questions were answered "almost immediately." Despite occasional hiccups, such as a battery rebuild that needed to be redone, ENERGIE CYCLE has consistently made things right, going the extra mile to ensure customer satisfaction. Customers have expressed their gratitude for the company's willingness to make modifications to their products to meet specific needs. Overall, ENERGIE CYCLE has earned a reputation for excellence, with customers highlighting the team's knowledgeability, the quality of their work, and their commitment to providing exceptional service. Whether customers are looking for a simple repair or a customized e-bike solution, ENERGIE CYCLE has proven to be a reliable and trustworthy partner.
Well I sent my ~10 year old Prodeco battery into ebike Marketplace for a rebuild, and they had it back to me in less than 10 days. They rebuilt to 36V, and it was supposed to be 48V. The company paid to have the battery sent back and they did the job correctly. Mistakes happen, but they made it right.
September 2023
Good service on my bike battery. Hopefully I won't need their help again but if I do I will use them.
February 2023
Can't say enough about E-bike Marketplace. We bought two bikes from them and they worked with us until the bikes were exactly what we wanted, adjusted perfectly. The team made sure we were completely happy with our purchase. Thanks especially to our salesman, Tony, and Billy in the parts department, for going the extra... read full comment
