Finish Line offers a mix of customer experiences. Many reviewers praised the exceptional service, highlighting a knowledgeable and helpful employee named James who went the extra mile to assist customers with shoe selections. Another employee, Raven, also received compliments for her respectful and kind assistance. Some customers found the store efficient, quickly locating shoes in the right sizes. However, a few reviews noted limited product availability, suggesting that while the service is commendable, the selection may not always meet expectations. Overall, Finish Line is recognized for its friendly and attentive staff.
James the guy working was incredible. He really went the extra mile to make us feel good about the shoe selection, blown away by the service. Thank you James
May 2024
Visited this store today, 4/27, and the sales rep named James was very patient and took the time to check stock for sizes that the handheld initially said we’re not in.
April 2024
Although I stopped by for some window shopping Raven was nice enough to help me with inquiries concerning products. Very respectful and kindly! Would recommend this store with her amazing customer service!
