Firestone Complete Auto Care in Las Vegas, NV, has a strong reputation for providing reliable and friendly auto care services. Customers appreciate the consistency and honesty across different locations, with many mentioning their satisfaction after years of service. The staff, particularly individuals like Lorenzo, Nicole, and Julie, are noted for their professionalism, courteousness, and genuine care for customers. Nicole, in particular, received praise for going above and beyond by helping with minor repairs and offering helpful advice, demonstrating impressive skill and a caring attitude. Customers feel comfortable bringing their cars in, even when frustrated, because of the welcoming and understanding team. The services offered include tire sales, oil changes, brake inspections, engine repairs, and more, aimed at keeping vehicles running smoothly. The team’s commitment to good service makes many repeat customers happy to return, trusting the team to take good care of their vehicles. Overall, Firestone Complete Auto Care is recognized for its honest, courteous, and dedicated staff who consistently deliver quality auto care tailored to each customer's needs. Their friendly approach and skilled service make them a trusted choice for vehicle maintenance and repair in the community.
Extremely busy and only 2 mechanics working with a full bay!! Didn't have time to answer me as the one man had an angry customer and a full waiting area. The A/C was nice.
June 2024
I have been a Firestone customer for over 20 years and I alway had a good experience with each franchise. The Winterwoodlocation provided me with the same experience as the others. I am a satisfied customer.
June 2024
This Firestone is the best!
Julie is great, they keep my paid off Ford running right.
