Gaudin Auto Parts receives consistent praise across its sales, service, and parts departments for excellent customer care. The sales team is noted for having a great attitude, being very understanding, honest, and helpful without using high-pressure tactics, making the purchase process easy and providing great value. The service department features really good people who are personal, professional, and look out for the customer's interest. Service representatives are highlighted as helpful, accommodating, communicative, and dedicated to ensuring everything is perfect, often turning negative experiences into positive ones with excellent end results. The parts department is efficient, with staff providing super nice service to quickly fulfill needs. Customers report having an absolute excellent experience and highly recommend the business.
Super nice job today by Brandon in the parts area. I went by the dealership to order some touch up paint, but Brandon checked the inventory against my VIN and found a match!!! In and out in 5 minutes with touch up paint in hand!!! Well Done !!!
January 2024
They've really improved their service department. Jose was so helpful, accommodating and communicative. He really took good care of us.
August 2023
Mark was excellent he communicated from start to finish. The lady at the help desk made sure I got free shuttle service home while they worked on my truck recall issues. I got my truck same day and I really appreciate the professionalism and definitely will be go back.
