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April 2024 by Todd E.
Wow, does this get oversold. Flavor, not really. Wait, wish we had gone to a hotdog cart on the street.
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April 2024 by Peyton Mattingly
Was absolutely awful. This so called professional chef has terrible options and burgers. Not worth the time or money. Stood in line for 30 min even tho there were plenty tables just for HORRIBLE food.
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April 2024 by Karthik Pillai
Service was bad. I asked for a medium well but got served rare with all pink. And then we asked for dessert at the end but got served with the bill. The sweet potato fries were all too fried up and shrunk like thin sticks. Regular fries was good.
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April 2024 by Chuck Kittl
Went for a late dinner after concert. Although it was half full, waited 20 minutes to be seated. Should have been the sign. Ordered truffle burger and 24 hour burgers, both Medium rare. 30 minutes later, both came cold. Stale buns, cold fries, no condiments. Tastless, hoped for more.2 burgers and one pepsi.....$98.00 with tip. Yes, I tipped the servers, she wasn't the kitchen.Come on Gordon, expected more.
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April 2024 by Farah Al-Saudi
The food was delicious! The setback was the service which was really slow we had to wait for 30 minutes to get out order which was basically just burgers . Plus the atmosphere which was a bit loud.
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April 2024 by kyle haggerty
For me to pay $39.00 for burger and sweet potato fries (no drinks) was a huge disappointment. The burger was average at best. Flavoring not great, Blah. Five guys is better. But what was HORRIBLE, the fries were soggy and under cook and somewhat raw tasting. The staff at pick up was not friendly, just not a good experience and the food for the price is not worth it.
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April 2024 by Lady D.
The burgers, service and ambiance are still amazing! The sides are kind of disappointing. We got the onion rings for an app and they were greasy and overcooked and served room temp at best. I got the parmesan truffle fries. For the 3.00 up charge I expected the fries to be tossed in the parm not just have it dumped on top of unseasoned regular fries. The only truffle flavor was in the dip. My husband ordered his burger medium and it was rare, which didn't bother him much, but dor what we paid he should have gotten the temp he wanted. The tea was delicious and the Bleu cheese burger was tasty. My husband really enjoyed the farmhouse burger. We might try another of his restaurants as this ones standards have slipped.
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April 2024 by Ashley W
We sat at the bar where all the food comes out and - wow- what an operation to watch!! The Chef organizes a constant production of burgers, dogs, and other items.This restaurant was very good with my son’s dairy allergy and caught that the bun had dairy by the chef.Yummy burgers. But next time we want to try idiot sandwich or one of the hot dogs.Dietary restrictions: We ordered dairy free. They were very careful.
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April 2024 by Joe Roman
I was expecting to eat the best burger I’ve ever eaten I was very disappointed it was very bland and had no flavor for the high priced burger it wasn’t worth it
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April 2024 by Brian R.
45 minute wait was too long to basically pay for a name. Food was delivered incorrectly. I always want well done and my colleague ordered medium. Sure we could have switched but we had already taken bites out of our burgers. Had already waiting for over an hour so didn't want to send back for another order. Typical overpriced subpar vegas food. I should have taken them to Hell's Kitchen.
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April 2024 by Peter X.
Updated review: I was finally able to try Gordon Ramsay burger inside Planet Hollywood. I made reservations ahead of time off OpenTable for the regular dining experience. We arrived 20 minutes early and checked in at the front, you don't have to wait in the standby line. They were able to sit us right away and our waiter Andre came out to greet us. He recommend that we order appetizers because the kitchen is fully busy so it can take the burgers about 40 minutes to come out. We started with the Hellfire Chicken Wings per Andre recommendation and I asked for blue chesse to be on the side with ranch as well. For our entrée I got the Luxe Royal burger and my cousin got the Backyard burger. The wings came out fries and they were really food. Flavorful, crispy, delicious and came with 7 pieces when it was suppose to be 6. They also added a little of carrots with it as well. It really took like 40 minutes for our burger to come out but it was well worth it. The Luxe Royal Burger was delicious, I just wish there was lettuce and tomatoes with it. My cousin loved his Backyard Burger. The fries were delicious too but I didn't like the ketchup. Andre was amazing with the customer service and politeness. The only issue I had here was calling the restaurant, they never picked up after multiple days and time calling. I found out by calling Ceasar Hotel and being routed to their catering or large group organizer that it's a different number you can call but never listed to cancelled your same day appointment or to just make reservation. The inside of the restrauant is nice and the bathroom is right across the hall from the entrance.
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April 2024 by Alma B.
Burger was ok, nothing special. Not worth the price. Service was bad, took a long time to get anything done. I was expecting more.
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April 2024 by Richard M.
Everything I could have hoped for and more. The "burger" is the star of this show. I don't care which one you get, or what you put on it, they are amazing. Exceeded expectations ten times over. Well done Mr. Ramsay, well done sir.
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April 2024 by Michael G.
Amazing burgers, mediocre service. I came on a Saturday around 7 and waited about 15 minutes then got sat at the bar because we had a party of 2. I was happy with the wait time for a Saturday night. The service was nothing special. The bartender didn't really help us with the menu and didn't really have any recommendations. They ended up putting in the wrong burger but luckily I caught it because they put the receipt in a cup in front of me. After waiting 30 minutes I asked the bartender if he could check on the burger and he said the burgers take 30 minutes. It would have been nice to know that in the beginning and even still it ended up taking 40 minutes. We drank our mediocre cocktails as we waited. I got the Luxe Royale Burger with Truffle Parmesan Fries. The burger looked a little plain but once I bit into it I forgot about the wait and the mediocre service. Possibly the best burger I have ever tasted. The Luxe Royale Burger is pricey with wagyu beef and foie gras spread but it was DELICIOUS. The truffle fries didn't taste like truffle at all which was disappointing but the burger was worth it. If the burger wasn't so good I would have rated this restaurant a 2.5 but the burger was so good I have to give it 4 stars. Also if you are staying at planet Hollywood the location is super confident, just outside the casino!
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April 2024 by Gustavo Valiente Fernández
More than 40 minutes to bring us some hamburgers after waiting another 30 minutes in line and they got the wrong ones we had ordered, a disaster, and the food is not that bad, a normal hamburger restaurant but more expensive and infinitely slower