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December 2023
Had a reservation for 8 am. Waited an hour for someone to show up. Called and called but nobody picked up the phone. Didn't get a rental car. Absolutely unacceptable behavior from such a reputable company.
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December 2023
Made a reservation for 8:30 am. Waited almost 2 hours, nobody there besides a few other people waiting for the same thing I was. No call, no email. Ruined my plans for the whole day as I was late to a very important event. It’s hard for me to give 1 star, but this place earned its stripes.
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December 2023
Waited in a packed room for two hours before giving up. Others had waited longer. The worker occasionally came in, but was mostly not at the desk. It was one person running the whole operation (car returns, cleaning, renting out). He told a couple of people in front of me that they did not have any cars left to rent them.
