NAPA Auto Parts is dedicated to providing customers in the greater Las Vegas area with the quality auto parts they need, quickly and conveniently. With over 6,000 NAPA stores and 16,000 NAPA AutoCare centers, the company offers a range of shopping options including curbside pickup, delivery, and in-store service. Customers praise the knowledgeable and helpful staff at NAPA, who go above and beyond to assist them. The General Manager was commended for his efforts to replace a customer's battery under warranty, while employees like Luke, Liz, and Lynn were highlighted for their expertise, friendliness, and problem-solving skills. One customer noted that Luke, the assistant store manager, is "very helpful, kind and funny." While the reviews are mostly positive, some customers did express frustration with long wait times at certain locations, with only a couple employees working the registers. However, one reviewer emphasized that NAPA stocks better parts than their competitors, and they will continue to be a loyal customer due to the company's great customer service. Overall, NAPA Auto Parts is praised for its wide selection of quality parts, convenient shopping options, and outstanding staff who are committed to meeting the needs of their customers.
I did call ahead to see if they had a part in stock. The worker helped me out and put it aside for me. They do have a small sales floor but most items you will have to ask for it from the front desk. Do call ahead though to verify.
July 2026
Got what I ordered but this particular NAPA needs employees that get the job done a lot faster. It shouldn't take a quarter of a day to get over night deliveries ready to go
May 2026
Very thankful that Nerrie and Haley were working. We had to replace a dead battery and ran into a huge issue. Nerrie was a huge help getting an incorrectly threaded bolt when we had no tools! Great service! 👏🏻
