NAPA Auto Parts is noted for its great customer service, both in person and over the phone. The staff, including the manager, are described as very helpful, knowledgeable, and awesome people who go above and beyond. They efficiently correct any issues, such as ordering parts not in stock or quickly resolving a warehouse mix-up. Customers appreciate the polite and conscientious service from the team, noting it as a sign of being well-raised and that not all is lost.
GREAT CUSTOMER SERVICE! in person and over the phone. Look for Jorge if you need help with anything and a special thanks 2 Mary for providing.
November 2024
The Manager Mary is very helpful and knowledgeable. If they don’t have a part in stock, she can order them or at least point you to the right direction!
August 2024
Excellent service,the guys help me to find the right part for my truck