One Nevada Credit Union receives praise for its friendly and attentive staff. Customers highlight the exceptional service provided by employees like Arlene B and Josue Mac Garcia. Arlene is recognized for her detailed assistance in refinancing auto loans and addressing customer questions. Josue is commended for his pleasant attitude, quick problem-solving, and personal touch, making customers feel valued and welcome. Many appreciate his knowledge and support during the loan process, reinforcing their loyalty to the credit union. Latoya McGahee also stands out for her exemplary service, multitasking while ensuring that customers feel cared for. However, a few reviews mention an experience with another staff member who was perceived as unhelpful, which detracted from an otherwise positive atmosphere. Overall, One Nevada Credit Union is seen as a reliable financial service provider, with employees who genuinely strive to assist customers and create a welcoming environment.
Will charge you a withdrawal fee of $2.50. More reasonable than other ATMs though.
March 2024
Arlene B from the Tropicana location is a good asset to the company . She is very friendly . She helped me refinance my auto loan and explained everything in detail. She took the time to answer my questions. Thanks for all your help Arlene.
February 2024
Arlene was nice and explained everything correctly. 5/5. Ill be coming back to the nellis location!
