Performance Footwear is a store that caters to runners and active individuals, offering a variety of shoes and helpful customer service. Customers appreciate the knowledgeable staff, especially for running shoes, and praise their friendly and helpful attitude. The store provides options for store credit or exchanges, making returns easier, though some mention a short return policy that can be a challenge. Customers have found good options for their needs, with some purchasing shoes elsewhere due to policies or selection differences. The staff have shown kindness beyond sales, such as allowing a customer to use the bathroom during a wait, which was very appreciated. Fit and comfort are important features, with many noting that their shoes fit well and help with mobility issues. The rewards program is also a positive aspect for repeat customers. Overall, Performance Footwear is recognized for its excellent service, helpful staff, and suitable running shoe options, making it a recommended spot for runners.
