PetSmart is a large pet supply and services retailer that offers over 10,000 products both in stores and online. It provides a wide range of supplies for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers appreciate the convenience of online shopping with options for quick pickup within two hours. Many store locations offer services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. The staff is generally friendly and helpful, with particular praise for groomers who are kind, skilled, and caring. Customers have noted that the grooming services leave pets smelling nice and feeling silky, and some tell of staff helping with heavy or difficult-to-carry pet supplies. While the variety of pet fish is somewhat limited in size, overall, PetSmart is seen as a good place to find pet supplies and services, with easy parking and a friendly atmosphere.
KELSEY is one the best customer service encounters I experienced in A LONG TIME! Very attentive and super helpful definitely an asset to the team! Thank you so much for everything! And I hope you get a raise !
December 2025
Sarah is so caring and friendly. She did a wonderful job with our long hair Australian Shepherd.
March 2025
I saw what I wanted, never picked it up. My regrets,next visit
