PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the clean store and the convenience of shopping online with local pickup options. While some reviews highlight great grooming services, like the positive experience with a groomer named Ian, others express disappointment with the current product selection and pricing. Many customers feel that the store now leans heavily towards high-end brands, limiting budget-friendly options for pet supplies, especially treats and toys. Additionally, some have raised concerns about customer service, citing experiences that made them feel uncomfortable. However, the veterinary staff is often praised for their professionalism and attentiveness. Overall, PetSmart provides a wide array of services, but feedback suggests that improvements in product variety and customer service could enhance the shopping experience.
It was Clean and They have a Wide Variety of items for your animals 😉
December 2025
Great options for our furry family. We especially like their snacks for large dogs. 🐾
December 2025
Today, December 5, 2025 I had the pleasure of meeting Candy at the register. She was amazing. Great customer service even explained to me how to use my Petsmart app. She went beyond her cashier duties today. Thank you 😊 Candy
