Ross Dress for Less is a popular retail store known for offering a wide range of high-quality brands and the latest fashions for the whole family at 20% to 60% off department store prices. The store is generally well-stocked, and the cashiers are described as friendly. However, some customers have encountered issues with the store's security system, which can be seen as a "necessary evil" due to concerns about theft. Additionally, the store can sometimes experience long lines and wait times at the checkout, particularly during busy periods. One customer reported waiting nearly an hour to check out, which they found to be poor service. Despite these challenges, the store is praised for its clean and organized layout, making it easy for customers to find what they need. The return process is also described as problem-free, with friendly cashiers handling refunds efficiently. Overall, Ross Dress for Less offers a mix of positives and negatives, with customers generally appreciating the quality and value of the products, but sometimes frustrated by the long lines and security measures.