Sahara Chrysler Dodge Ram Parts Department is known for its extensive range of genuine parts and accessories, catering to various needs from oil filters to transmission components. The department prides itself on competitive pricing and encourages customers to shop online or visit the dealership for their parts and accessory requirements. Customer experiences vary, with some praising the sales team for their dedication and exceptional service. One reviewer highlighted the efforts of a finance manager who worked hard to finalize a deal on a new vehicle, while another shared a positive experience with sales representatives who went above and beyond to secure a great price on a family SUV. The dealership is also noted for its clean environment and friendly staff, contributing to a pleasant car-buying experience. However, there have been concerns regarding warranty claims, as one customer faced challenges with a missing part on their new truck. Despite efforts to resolve the issue, the customer felt unsupported and had to navigate a complex situation with the dealership and FCA. Nonetheless, a service manager later reached out to address the concern, showing a willingness to improve communication. Overall, Sahara Chrysler Dodge Ram Parts Department is recognized for its helpful staff and solid selection of vehicles, though customers are advised to thoroughly inspect new purchases before leaving the lot.
Cliff sets the bar high when going to buy a car. Customer service is on point and treats you well. I love that he answered all my questions and made me feel comfortable. I'd hands down buy another car!
March 2023
Seems strange that you behave to have an appt tondrop your car off and then they can take up to three days to look for the problem
