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February 2024 by Darren L
I'm surprised to hear about people getting bad service here. I found the staff to be extremely helpful and professional. Some of the best service I've ever received in a department store. Great variety of clothing as well. Saks is a sharp contrast to the Macy's nearby where I had to chase down staff.
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January 2024 by Paul Kz
Dee is so helpful at the boss section. She helped me with this light blue bomber jacket boss
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January 2024 by Ayse Gurpinar
Used to shop there years ago but nowadays it really doesnt attract me at all. Kind of over priced, old lady fashions. Cocky sales people. Weird choices of clothing. Kind of an overrated store. More so for wanna be, show of customers, not me. I can find better n more trendy items for way lesser prices. Sakk sucks???
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January 2024 by Will Wen
bad attitude even if you are buying. I would recommend people not buying from this store, support your local Saks instead!
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December 2023 by HappylittleDanandPhil
I’ve never experienced such awful customer service. I went around to about five different associates, (that were just standing around doing nothing), before finding someone that would finally help me. They were all so rude & miserable. I also had to witness the associate helping me lose her patients and yell at her co-worker that asked a simple question. Extremely unprofessional environment. There was a new hire that was lovely but unfortunately the lady training her had to ruin our exchange. I love saks but the employees at this location are absolutely insufferable.
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October 2023 by Michele B.
This company should be up on Fraud charges. I purchased what should have been a Mans sweatpants XL in Purple Label Ralph Lauren. I purchase this line regularly and know how the merchandise runs in size. It is manufactured in Italy and usually runs a bit small. I thought I was safe by getting an XL and ignored the "Final Sale". Instead, the pants were at least a 2XL and probably more like a 3XL. Saks, where my mother shopped for at least 30 years before I did, has become a Bad Joke of its former self. Customer Care used to actually care. Now, you get foreign No Speak English personnel, who actually derive pleasure in Not helping. -If they comprehend what you're saying. to begin with. In logic, mis-marked merchandise should be treated the same a Damaged merchandise. Not even close... They refuse to take the pants back despite the glaringly obvious photos I submitted at their request. Now, I'm stuck with $350 Jolly Green Fat Butt Pants for my tall slender husbands Christmas present?! I'm certain Saks was aware of the tag discrepancies and offered it as "final sale" to get out on their cost and pass it along to unassuming customers. I WILL NOT EVER SPEND ANOTHER DIME AT THIS STORE!
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September 2023 by Phoenix Wombat (#PHXWombat)
Friendly staff. Clean store
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September 2023 by Terese Sugden
Best store in the mall. Everything is displayed beautifully. Nice sales associates
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September 2023 by Aco Oca
This Saks Fifth Ave is located in the heart of Las Vegas near the strip.It is next to Macys and Nordstrom. This is a lovely two level store with a wide selection; the first floor is dedicated to women and the second floor is all for men. It does have an elevator and escalator, although the escalator to go down was not working, so the elevator is the only option. When you arrived you are greeted by a friendly valet parking attendant for which there is no charge ( only a well deserved tip is required). I try to use the handy-cap bottom to open the door, since I was carrying a large box with me to return a gown which I had purchase on Saks online. But the handicap access bottom did not worked. Then, when you enter the store there is no one to greet you and guide to find the department. I finally found an employee and ask for the department I was looking for and she send me to the wrong place. There are very few employees and is a struggle to find help.The store is lovely and having background music would be a plus. The wifi works great in the store. With a few tweaks this would be a perfect store.
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July 2023 by Kate Milinevska
Just called this store to find out about balenciaga bags selection . The guy who helped Mauricio was very helpful but when I was trying to put one bag on hold he just hang on me . Very rude and disrespectful. Never will be shop with you guys again
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July 2023 by C C
Not quite the experience of the store on 5th Avenue in New York but all the same it feels very upmarket and a worthy branch with plenty of interesting displays.
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June 2023 by Dorothy Carter (Doe Doe)
I have a friend of my friends family that works there and it's pretty pretty beautiful in there I mean it is beautiful but pricey just want one perfume cost more than my car
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June 2023 by Pistachio Q
Enjoyed our parfum shopping at Jo Malone London. The Beauty specialist Castor Holliness is stylist, carries himself well and his product knowledges is impressive. He taught me how to do perfume layering using the Jo Malone different fragrance and I enjoyed the session with him. Would definitely recommend him to those who are new to Jo Malone London perfume. ????
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June 2023 by Jay Tate
I love this store and online. I always find outfits that no one has.
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June 2023 by Brenda Q
Enjoyed our parfum shopping at Jo Malone London. The Beauty specialist Castor Holliness is stylist, carries himself well and his product knowledges is impressive. He taught me how to do perfume layering using the Jo Malone different fragrance and I enjoyed the session with him. Would definitely recommend him to those who are new to Jo Malone London perfume. ????
