Shoe Dept. Encore offers a wide selection of brand-name shoes, handbags, and accessories at affordable prices for men, women, and kids. With over 1000 locations, the stores feature popular brands like HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, adidas, New Balance, and Converse, with a variety that may differ by location. Extended sizes and wide widths are also available. The store is designed to be family-friendly, featuring spacious shopping areas and TV entertainment for kids and men. Customers appreciate the helpfulness of the associates, who are dedicated to assisting shoppers in finding the right fit. Although some reviews mention store policies regarding clearance items being final sale, the overall sentiment is that the prices are reasonable compared to other retailers. Positive experiences highlight the exceptional customer service provided by staff members like Chris, who is noted for his professionalism and kindness. Many customers express loyalty to the store due to the great service and unbeatable prices, often traveling from far to shop there. The store is recognized for its commitment to customer satisfaction, making it a preferred destination for families in need of footwear.
I like to thank the beautiful kind, helping and understanding lady that I made my sister today, I believe her name is Andrea or it begins with an A, also gave me advice on my bone issues,with my feet, thanks again happy holidays my new sister 1000%
November 2024
Lots of amazing shoes, and excellent customer service!!!
March 2024
I just found out that manager, Chris is leaving the company. I have been a customer since he worked at the Henderson store. My whole family buys shoes from the store because of his superior customer service. We will especially miss his singing Elvis Presley songs.
