Smart & Final Extra! is a warehouse grocery store that offers a wide range of products, including groceries, supplies, produce, fresh meat, frozen foods, dairy, and deli items. Customers appreciate the great deals available, but some have noted that prices can be high compared to other stores in the area, suggesting that shopping a bit farther away could lead to better savings. The store is praised for its cleanliness and organization, with employees consistently recognized for their friendliness and helpfulness. Many customers have experienced excellent service, especially from staff members who go above and beyond. For example, employees have provided detailed directions to items and assistance during checkout, even under challenging circumstances. One customer shared how staff members helped them return items when they faced a payment issue, highlighting the outstanding customer service provided by the team. While some reviews suggest improvements in customer service training for management, the overall sentiment is positive. Smart & Final Extra! is seen as a reliable option for both households and businesses looking for quality products and friendly service, making it a recommended shopping destination for many.
