Terrible Herbst Convenience Store receives mixed feedback from customers. Multiple reviews state that "Terrible's is terrible," referencing a low overall rating they attribute to old employees. However, several reviews highlight exceptional new employees who are positively changing the store. One female employee on the day shift, noted for her distinct accent and amazing service, is repeatedly praised. She is described as thankful, welcoming, and attentive to everyone's needs, expertly handling a busy register while greeting and thanking each customer. A specific night shift cashier is also adored for her awesome customer service, making customers look forward to their visits. These standout employees are credited with making the store succeed and earn accolades, with customers stating they will always come back because of them.
