The UPS Store #3487 in Las Vegas is a locally owned business that provides a variety of services including packing, shipping, printing, notary, shredding, and faxing, along with mailbox rentals. Customers have expressed mixed feelings about their experiences. Some reviews highlight exceptional customer service from staff members like Kaylee, Royanne, and others, who are noted for being polite, professional, and helpful. Many customers appreciate their ability to handle tasks efficiently, such as notarizing documents and managing shipping needs. One reviewer praised Royanne's meticulousness and friendly demeanor, recommending the store for future notarizations. However, not all experiences have been positive. Concerns were raised about the behavior of a male employee, who reportedly treated staff poorly and created an uncomfortable environment for customers. A reviewer expressed disappointment over witnessing this behavior, emphasizing the need for improvements in workplace culture. Despite these issues, many loyal customers continue to frequent The UPS Store for its reliable services and commendable staff. The store is located in the Trails Village Center at Summerlin Parkway and Town Center, next to Vons. Overall, while the staff's performance varies, the store remains a popular choice for shipping and business needs in the area.
Wonderful location with friendly staff! Royann helped me with a very difficult process and did everything she could to make sure I was taken care of.
July 2024
I always go to this store in Summerlin for Amazon returns and every time I have a great experience. Royanne is my favorite because she’s always fast and friendly. Very helpful and patient with the customers. Everyone loves her.
June 2024
"The packaging service at the UPS Store is top-notch! I highly recommend their packaging services.''
