The UPS Store #3487 in Las Vegas is a locally owned business that provides a variety of services including packing, shipping, printing, notary, shredding, and faxing, along with mailbox rentals. Customers have expressed mixed feelings about their experiences. Some reviews highlight exceptional customer service from staff members like Kaylee, Royanne, and others, who are noted for being polite, professional, and helpful. Many customers appreciate their ability to handle tasks efficiently, such as notarizing documents and managing shipping needs. One reviewer praised Royanne's meticulousness and friendly demeanor, recommending the store for future notarizations. However, not all experiences have been positive. Concerns were raised about the behavior of a male employee, who reportedly treated staff poorly and created an uncomfortable environment for customers. A reviewer expressed disappointment over witnessing this behavior, emphasizing the need for improvements in workplace culture. Despite these issues, many loyal customers continue to frequent The UPS Store for its reliable services and commendable staff. The store is located in the Trails Village Center at Summerlin Parkway and Town Center, next to Vons. Overall, while the staff's performance varies, the store remains a popular choice for shipping and business needs in the area.
Everyone has been super helpful at this location with all of my shipping needs. Used to go to the post office nearby but UPS store takes really good care of me!
May 2026
The best experience for service and customer service in this UPS location. A pleasure to walk in for any kind of service
April 2026
This is by far the best UPS store in the valley. I love Royanne, Robert and all the staff. I know I’m in great hands whenever I go there. Thank you for such great customer service.
