The United States Postal Service at this location provides secure, reliable, and affordable mail and package delivery. The staff is frequently described as extremely helpful, very friendly, polite, kind, and courteous. Reviews highlight instances of great service where employees went above and beyond, rushing orders and making special trips to assist customers. They are noted for being super friendly and helpful even when facing confusion over package statuses. However, some customers express frustration with a lack of available services, such as being unable to buy stamps or weigh packages for postage at this retail location. There are also occasional criticisms regarding specific policies and procedures. Despite this, the staff receives consistent praise for their professionalism and patience in dealing with all customers.
They lost really important documents, and they notified that it was delivered, but I received nothing. Really bad service.
March 2026
I live on Kell Ln and our mail person throws mail al over the ground also he refuses to take mail that has been marked “return to sender”. All the mail I just picked up off the ground was all marked “return to sender”. The guy is a jerk and needs to find a different job.
January 2026
I lost a very valuable package that I dropped off at Postnet to ship USPS priority mail. The owner doesn’t scan the label but the pickup driver does. It turns out the pickup driver didn’t scan and now the package is lost. I can’t even file a claim because the post office has no record of the package has been picked... read full comment
