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“(most of the negative reviews I’m seeing are about the workers on route, not experiences in post office itself.) I use this post office only for shipping out things I sell online, and I have never had a bad experience or long wait at all. They’re polite and helpful. I actually go a few minutes farther than the USPS nearest to me (which is always packed, hour-long wait) just to use this one because it’s way less people here.”
“Honestly, this is one of the best post offices I’ve ever been to. There’s a massive parking lot so there’s always parking. all the people are extremely friendly and not forcibly friendly. They look genuinely happy to help people and I’ve never experienced any really long lines this place should honestly be five stars whoever left any bad reviews was having a bad day. Shameful.”
“Showed up today to pick up some mail and also ask how long a change of address takes. Spoke with the supervisor Steven and he was very helpful and also very transparent on how long it can take”
“I am very pleased with my visit to this location. The lady at the counter was extremely helpful and very kind. She showed such patience—she was literally an angel! ?? I don't remember her name, but if she happens to read this comment: we were there on Monday, May 11th, at 4:00 PM. I was sending a letter to Poland. Thank you for your help—from the bottom of my heart! ?”
“We bought two USPS Money Orders September 24, 2025 on our way to San Francisco to apply for visas to Portugal. The employee was very professional and friendly ... We were lucky as he was not busy, we were not rushed, and we needed a bit of help filling out forms properly. Very good experience, and we learned he was also a veteran as I am.”
“Every time I go here the works are so ki d and helpful and my first visit the patients the works had with me going above and beyond to make sure everything was right and I was all set .thankful for the kindness of this place.”
“In the past I haven't had the greatest experience with the employees here but they recently assigned new employees , the employees have been working at this location at least for few months I've been going there are Soo sweet I look forward to swinging to drop off my mail??”
“Always awesome. Love the convenience of mailing & shopping love the workers. Extremely professional. Your employees put up with some serious obnoxious customers. Been going in this location for years. Smokes the Red Rock Station location everyday”
“With over 78,000,000+ views on my Google reviews as a Level 9 expert Google Reviewer, I always aim to give clear and honest feedback.
This post office was huge, very well organized, and easy to navigate. We had some trouble using the kiosk at first, but one of the workers quickly came over to help us and was super friendly and patient throughout the process.
Customer service like that really makes a difference and turned what could have been stressful into a smooth experience. Definitely appreciated the help and positive attitude.”
“Employee handled her long line with grace. A pleasure to deal with. My transaction went super smooth and employee was extremely helpful. She deserves BIG recognition!Waiting for response.”
“This is The Best Post office, they beat Henderson by far! This establishment is helpful, fast, efficient and professional. Great Job to all the staff workers, You deserve a pay rate. ?”
“I came here to send out a package for the first time ever, about a week ago. Monique, (who was very professional and lovely by the way) was patient, understanding, and non judgmental despite me being unprepared lol, Thank you Monique.”
“Love this post office and some of the workers are really nice. The parking lot is big and it's a straight shot back & forth to my house. Plus if I'm hungry I got a lot of food places to get lunch, coffee, or even a car wash. I was disappointed the lobby was closed on Sundays, but I can totally understand why in that neighborhood.”
“I just want to make a quick shout out to Dana❤️ She didn’t make me feel slow or dumb. I had a long day, and I’ve been struggling to get this package for my sister for the past week. I truly appreciate her patiences, and even making it a laughable moment when I made mistakes lol. 10/10 service.”
“Today 911 I received excellent service from 3 different people. I hardly ever get good service from the usps so today is a miracle. Each person was pleasant. I had to call usps twice before getting in and the hold times were lengthy but I made it to this location and completed what I had to do 2 mins before closing. Something has changed. Maybe the bad seeds are no longer employed.”
“Everytime I go to this specific location, I walk out content with the service. The lines sometimes are long and take long but that’s no one’s fault. Every where you go there’s a line even at the grocery store. I do think they need more parking. If it’s busy you might have to wait in your car until a spot opens.
Anyways, the employees have always treated me well. Customer service here is wonderful. I have to pick up my mail since I have it on “hold”
So I go here often and the customer service has been good. ?”
“I had a really positive experience at USPS today thanks to adimika. She brought great energy to the counter, was extremely helpful, and clearly knew what she was doing. Even with a line building up, she stayed organized, kept things moving, and handled each customer with patience and professionalism.”
“I love this post office the way that they care about the community and their customers how they go out their way to 100% satisfy the community and customers that they serve could never ask for a better caring, loving beautiful Postal Service in the state of Nevada their number one and always will be number one thank you and God bless you every day”
“Compared to other post offices, this one is great. I have been to it many times and have had similar experiences.
The outdoor drive-thru box to drop off mail is actually located on the side of the building and accessed via the side road.
The front of the building faces Pebble (the address of the post office).
There is plenty of free parking.
Once inside, the post office boxes are located to your right.
The self-service kiosk and free priority shipping boxes are located just ahead of you when you enter.
The day I used the kiosk for my pre-paid needs, the receipt printer was down but I was able to use the email receipt option. There was no one in line in front of me for the kiosk. I was able to process my parcels efficiently and without any issues.
The bin to deposit your parcels is located just to the left of the kiosk.
To the left of the front door is the main post office area where their friendly staff are at the counter to help people in the queue with their needs. The lobby itself is not that big nor do they have a large amount of counter space. Also located there are shipping supplies available for sale. It was decently stocked here.
There was a small queue of people waiting to be helped.
Overall, this location was very nice and very clean. I was surprised that at the time of day that I went to this location, it wasn't more crowded. Usually on Fridays, around mid-day (I went at 3:00 p.m.), it's much busier. You can always tell by how busy the parking lot is when you pull in.
The staff were very friendly.
There was plenty of free parking and the location's exterior is also very well-maintained.
Overall, a great experience at this location.”
“Never had a problem with this location. Every time I do any transaction here whether it’s money orders or shipping a package the staff are helpful. Lines can get long sometimes but expect that after all this is a Government office not a private sector.”
“Ordered my mail key from this location. Came within a month. Nice staff
I use this location often to mail out packages. All 3 ladies working the counter are great”
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“This is a hidden gem. I used to drop packages at the Albertson's on Flamingo and 215. Thank god I found this place. They are way faster and getting your packages out.”