The United States Postal Service at 4975 University Center Dr is a reliable and customer-focused location. Customers appreciate the friendly and pleasant staff, with many highlighting the exceptional service provided by employees like Vena and Steve. Vena went above and beyond to deliver a parcel without a tracking number, showing dedication and patience. Steve is also highly praised for his helpfulness and willingness to go the extra mile, even saving a customer’s vacation by ensuring a package was received. Though the service is generally good, some mention that the line can be long due to limited clerks, and there is no self-service machine for weighing packages or paying postage. Customers find the staff to be nice and accommodating, especially when language barriers are present. Overall, the location offers full service and strives to make customer experiences positive, with staff members committed to providing secure, reliable, and affordable mail and package delivery. This USPS location is part of a national organization that delivers to every residential and business address, managing over 30,000 retail locations across the country.
Hostile customer service for example an employee called Lolita did not listen customers, I expect to not use USPS again to receive packages.
August 2026
I’m not one to have strong opinions often, nor leave reviews often either, but I’ve never experienced such overtly rude and just aggressively mean people before. Y’all should be ashamed of yourselves.
July 2026
I'm giving this Post Office a 3 only because I think it's located in a bad location. And because it's dangerous to exit the post office when leaving because it exits to a busy fast traffic main drive.
