Victra, a Verizon Authorized Retailer in Las Vegas, NV, offers a wide range of wireless devices, including phones, tablets, wearable technology, and accessories. The store's staff is highly praised for being helpful, patient, and friendly, creating a positive shopping experience. Customers appreciate that employees take the time to explain everything clearly and assist with deals without trying to oversell. Several reviews highlight the staff’s dedication to customer service, with employees like Tori, Kalee, J.B., Angel Luna, and Anthony receiving special mention for their professionalism, kindness, and willingness to go above and beyond. Angel Luna, the store manager, is especially noted for his extra effort in ordering a specific phone color when it was unavailable elsewhere and for patiently helping customers set up devices. Customers value the welcoming atmosphere and the genuine care shown by the staff, which sets this store apart from larger flagship locations. Overall, Victra in Las Vegas is recognized for providing trustworthy, friendly, and efficient service, making it a highly recommended place for Verizon customers seeking quality assistance with their wireless needs.
Tori was very kind and super helpful with everything we came to the store for! She explained every step as we went along to make sure we weren't in the dark with anything and helped us out with the best deals. 100% recommend this store!!
April 2025
The staff was super helpful and got us what we wanted. Helped us along the way and made the experience great, with not trying to hard to upsell. Recommended over the flagship stores nearby.
April 2025
Kailee was very helpful and patient with us during our visit
