Walgreens, a popular pharmacy chain, has received mixed reviews from its customers. While some have expressed frustration with past experiences, such as medication mix-ups and rude staff, the overall sentiment suggests a positive shift in the company's customer service. The pharmacy department is often understaffed, leading to long wait times, but the staff is commended for their efforts to avoid mistakes in dispensing medications. Customers appreciate the 24-hour availability of some Walgreens locations, which sets them apart from other pharmacies. Recent experiences have been notably improved, with customers praising the pharmacy staff for their kindness, helpfulness, and efficiency. The mobile app, which provides wait time and delay information, has been a valuable tool for customers. Additionally, the staff has been praised for their willingness to assist with insurance and discount code inquiries. While the cosmetics department has been noted to have empty shelves, the overall shopping experience seems to be positive, with customers finding good deals on clearance items. The standout employees, such as Desiree and the blonde pharmacist, have been singled out for their exceptional knowledge and customer service.
I needed to spend a minimum of 10.00 to make an online order !!!!! Bullshit !!!!
August 2024
I went to get my medicine through the driveway but the staff was was very unprofessional. I gave my information and they still didn't give me the medicine. I had to go into the store and no manger was available!. To help
June 2024
Service was slow keep pushing the button for help and it took 15 mins for the helper to show up
