WSS offers affordable shoes for the entire family, carrying many styles from popular brands. The large, open stores are designed to make shopping easy. Reviews note that staff can be very helpful, with excellent service from being greeted to checking out, making the experience pleasant. Some customers report that staff are accommodating, allowing the use of points and providing coupons for inconveniences. However, experiences vary. Some customers report not being acknowledged by staff and frequent issues with stock, as popular sizes are often not available. There are also reports of problems with holding items, where reserved shoes were put back on the floor and sold. While some find great deals, others end up purchasing shoes they did not want due to these inconsistencies.
Won a gift certificate off of the radio & checked out WSS shoe store & was pleased with the service & selection. Purchased a great pair of Nikes as my daughter wanted. Wild customer service if you can find them. Definitely don’t go on a busy weekend as it takes a while to get out via the register….
April 2025
To be honest. I don't know why I bother coming here. They never have my size in stock. They just say it's a popular sized but they don't order more than a few pairs. I'm usually never acknowledged by staff, but today was the one exemption. Ended up paying $20 for a $60 pair of shoes I didn't want.
December 2024
Lots of kids shoe selections. Employees very polite