The UPS Store is a reliable and friendly business, offering excellent customer service. The staff are described as helpful, friendly, and pleasant, with one employee going the extra mile to ensure a package was properly delivered. However, some customers have experienced issues with the store's weekend hours and the handling of packages by the shipping carriers. Overall, the UPS Store provides a positive experience for those who visit, with the quality of service being the main highlight.
the young lady that worked on 13 Jan 24 was very nice and helpful and her vibe was really good. even folded my jacket and packaged it for me. pleasant experience <3
March 2023
So I wanted to give a huge shout out to Gilbert. He’s one of the delivery drivers here at nellis. One of our packages was delivered to the wrong address, and Gilbert went out of his way to go track this packet, and bring it to us personally. And we just want to tell him thank you so much for taking the time and getting... read full comment
January 2021
Super friendly and helpful! I was able to get my package mailed out at a reasonable price. I'm very happy with the experience I had.
