Rod Paulson Inc. is known for its exceptional customer service. They may not handle transmission work but are dedicated to helping customers by providing referrals to other shops. The team has gone above and beyond, assisting RV travelers with urgent repairs at no charge. Customers appreciate the friendly and helpful staff, who take the time to ensure people find what they need, even if it means directing them elsewhere.
Called to see if they could do transmission work. They said they couldn't, but got me the numbers and addresses for several suggested shops. Didn't have to do that. Amazing customer service.
April 2024
These people are very professional and do an amazing job in a timely fashion. I love this place.
June 2023
Ronda is BRILLIANT, helpful and although they didn’t have in stock what metal/steel posts I needed, she referred me ELSEWHERE!!!! Fabulous FRIENDLY CUSTOMER SERVICE!! THANK YOU ALL! SO GREATLY APPRECIATED!!!!!!!!!!!!!