Advantage Computers in Reno is a reliable and professional computer repair service that has earned the trust of its customers. The business is known for its quick response times, with technicians often able to resolve issues remotely. Customers praise the staff's ability to communicate in plain language, making it easy for non-technical users to understand the problem and solution. The business has a reputation for going the extra mile to assist clients, even in emergency situations. One customer, a tax preparer, recalled how a technician named Russ helped resolve a critical issue with the tax preparation software just days before the filing deadline, working on a Saturday morning to get the customer back up and running. Customers appreciate the knowledgeable and responsive staff, who keep them informed throughout the repair process. One customer, Victor, noted the exceptional communication, with email updates provided within a day or two, and often the same day. Overall, Advantage Computers is a trusted partner for both personal and business computer needs, offering reliable service, expert advice, and a commitment to customer satisfaction.
Nice and professional guys. The price I paid for the quality I got wasn't great. Ended up re-doing the wiring for my fans so the RGB worked correctly.EDIT: I got in contact with Russ, they made it right and stood by on their promise.
December 2022
Truly outstanding. They are always very responsive and very helpful!
October 2022
I had a problem when my computer crashed during a software upgrade and I couldn't log in. I called Advantage and they had be bring it right over. They were able to get in and do a back up of my files and give me access to the admin account. They worked fast and saved my day.
