The Bank of America drive-thru ATM location is a welcoming and helpful place for customers. Staff members like Luisa, Arlett, Kabriel, Nathan, Chris, and Brian provide professional and knowledgeable service. Luisa, in particular, is praised for her clear explanations, helpful tips, and willingness to go the extra mile, especially for first-time visitors. She assists with opening accounts, explaining different types of accounts such as savings and checking, and reviewing credit to help clients improve their credit scores. The staff are accommodating and make appointments quickly, often within a day or two, making the process convenient. Customers appreciate the friendly atmosphere and the personalized attention they receive, whether they are opening new accounts or need assistance with financial planning. For business banking, Brian Ford stands out with his excellent customer service, helping customers set up business checking, savings accounts, and business credit cards. Overall, the branch is known for its welcoming environment, knowledgeable staff, and efficient service, making it a reliable choice for personal and business banking needs.
I have been with BofA for 62 years! Wouldn't go anywhere else!
February 2024
My first time to open an account. Ms Luisa assisted me and explain very clearly each of different kind of account such as savings with checking acct etc… She was very helpful in every way she could and very accomodating!!! Keep it up Ms Luisa May Patton.
January 2024
This branch is nice. They always have appointments within a day or 2, if not the same day. Arlett is very professional and knowledgeable. Really great at her job. She can handle private, personal and business banking. Really good go-to girl all around.
