The Bank of America drive-thru ATM has received positive feedback for its friendly and helpful staff, making banking experiences easier and more comfortable. Customers appreciate the convenience of the ATM being available and the bank's efforts to maintain cleanliness and safety, following CDC guidelines. The bank has taken proactive steps to limit exposure risk, including cleaning procedures and adjusting hours based on local restrictions, encouraging customers to check hours via their mobile app or website. Opening new accounts has been described as a smooth process, with staff being polite and attentive. While some reviews mention the presence of fees and the importance of understanding account terms, customers acknowledge that fees are common across many banks. The bank's location is noted as a full-size, brand-new facility in a less populated area, appreciated by locals. Overall, customers find the staff helpful, the ATM accessible, and the environment welcoming, despite occasional comments on local development and the busy nature of the area.
