Bavarian Auto Haus is an automotive repair shop in Reno, operating since 1988. They repair and maintain cars, SUVs, and SAVs, specializing in German and European makes like Mercedes Benz, SMART, Mini, BMW, Audi, and VW. They position themselves as the dealer alternative, with factory scan tools for coding, programming, and services from engine work to convertible top repair. Reviews highlight fantastic, excellent service where the staff is organized, highly responsive, and professional. Customers report courteous and knowledgeable communication, with mechanics who know what they are doing. Work is performed quickly and on time, often saving thousands over dealer prices, with parts and labor costs described as reasonable and exactly where they should be. Many customers state they would recommend the shop and will return, calling it their "go to" place. Some notes mention that while loaner vehicles are available, their cleanliness can be inconsistent, and a car wash upon completion would be a appreciated touch. Overall, the experience is described as great service all around.
I just discovered Bavarian.-They had me at hello.I want be going back to Mercedes of Reno ever again.
August 2026
They had diagnosed a problem steering noise in an audi Q5 quickly that another shop couldn’t even replicate over 2 days. Service reps listen and manage well. Would definitely return again.
July 2026
Isaac and Mark went above and beyond helping with an unusual request. Very happy with the customer experience 👍
