Ben's Fine Wine & Spirits is a friendly and welcoming store with attentive staff who make customers feel like friends. The employees are knowledgeable about their products and often offer honest and helpful suggestions, especially about spirits like bourbon. Customers appreciate the variety of wines, whiskeys, beers, and non-alcoholic options available. The store features a clean environment and a tasting bar, making it a great place to explore new drinks. Some customers mention that prices can be a bit higher than other places, and staffing may sometimes be limited, affecting customer service. Overall, Ben's is highly recommended for its excellent selection, helpful staff, and the ability to get honest opinions about drinks. Many find it worth going out of their way to visit, especially for unique finds like Eureka Two Bitch Bourbon and Yellow Chartreuse.