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“Curtis and Lance were extra helpful in helping me purchase the right bike at an incredibly affordable price. Never did they push anything on me and I came away with a new bike extremely satisfied. Next time I shop for a new bike, I’m coming here.”
“Very friendly, fast, and patient with me pointing to a million different things I don't know how to fix/adjust myself yet. Thanks for being friendly to a newbie!
Came in with a lumpy, noisy tire. Left with a silent, lumpless ride.”
“The staff at Black Rock Curtis and Jason have been fantastic both before and after sale of my Aventon Ramblas eMTB.At this shop you can rest assured that the staff know their bikes and will take care of you and understand any issues you have.I never met any sales tactics, just an honest group that takes care of their customers - humbly serving the greater North Valleys and beyond mind you (no small feat.)Whether warranty related or just a general bike tune up, after sales support or accessories purchases - Black Rock has you covered.In a world where any bike can be purchased online it doesn't end there. Technical expertise and good people are the DNA of a fantastic bike shop to complete the purchase.Black Rock is that bike shop, so support them, or any shop that treats you right as a customer! They are a dying breed.”
“I have experienced many bike shops in my life from Santa Barbara to Reno Nevada, and I've never had such a pleasure as shopping here at High Sierra. Excellent service, product knowledge, kindness & great pricing. I just wish I could buy more and more bikes from them, but I just LOVE my Giant Vida-E!!! Come visit these guys, they're "off the charts" exeptional.”
“Amy really really went out her way to help me get my bike ready to go and with such an amazing heart and presence. 5 stars all day for this place so many friendly people and great service super fast same day.”
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“I stumbled upon this shop as a short female looking for a small but mighty mtb. They were the only shop within an hour that had my size in stock to try. I have never felt so welcomed in a bike shop before. The entire team was so incredibly nice and actually interested in helping. Their love of bikes shows and I highly recommend them to anyone looking for a new bike, parts, etc. I only wish they were closer to me!”