Bill Pearce Courtesy Honda in Sparks is known for providing friendly, helpful, and hassle-free service to customers. The dealership offers a wide selection of new Honda models, including popular cars like the CR-V, Accord, and Civic Sedan, along with a large inventory of pre-owned vehicles. Customers appreciate that the staff focuses on meeting their needs without high-pressure tactics or unnecessary upselling. Many reviews highlight the exceptional service provided by the staff. Salespeople are described as friendly, patient, and knowledgeable, with some reviewers noting that they anticipated needs and explained details clearly. The finance team, especially the finance lead, is praised for finding the best loan options and rates, making the purchasing process smooth and stress-free. Service experiences are also highly rated. Customers have received quick appointments, with some being able to drop off their cars and get serviced promptly. The service team, including specific employees, is often described as kind, understanding, and attentive to customer needs. Notably, the dealership offers convenient rides to and from the location, with drivers like Laura providing exceptional customer care. Overall, Bill Pearce Courtesy Honda is recognized for its welcoming atmosphere, attentive staff, and quality service. Customers feel confident that their cars are in good hands, whether for purchasing or maintenance. The dealership’s commitment to customer satisfaction makes it a trusted choice for those seeking a Honda or reliable vehicle service in Sparks.
Amazing service! Kyle in the service department has been a massive help to me, and deserves major recognition!
July 2024
The salesman who was with me during the test drive didn't really know anything about the car but he was friendly and patient and explained all the important stuff well. The finance lead, Irina Balaban, went well out of her way to find me the best loan with the lowest rate, so major props to her! She was very kind and helpful.
July 2024
Great place. Destroys the stereotype of high pressure, tricksy car dealers. Everyone was very helpful. Cory and Mike were awesome. I'll be back.
