CarZone offers a positive car buying experience with helpful and respectful sales staff. Customers have found their salespeople to be straightforward, not pushy, and a delight to deal with. The dealership is praised for its better service, cars, and deals compared to other places. Even when customers are just looking, they are treated with respect. Some reviews mention a wait for assistance, acknowledging potential short staffing. Overall, CarZone is recommended for those seeking a nice pre-owned vehicle and a valued customer experience, with specific mentions of helpfulness from Rene and Jose, and appreciation for Nate and Junior in the service department. The dealership has even earned trust from customers traveling from afar, like from Hawaii, for vehicle purchases.
I have not bought a car yet however Rene my salesman was very helpful showed me cars I was interested in and gave me respect for just looking and not quite ready to buy. There are a few vehicles I am interested in and will go back and purchase from Rene when the time is right.
July 2024
Got my 2018 Audi S5 here and I love my car and everyone was very nice and helpful throughout my whole experience
November 2023
I waited in the parking lot for about 15 mins, then finally called the number to get some assistance. I understand short staffing but at least acknowledge when you have a potential customer.
