This Chase Bank branch provides excellent customer service with friendly and helpful staff. Customers appreciate the patience, kindness, and willingness of employees such as Kendall, Ray, Danielle, Diego, and Courtney, who go above and beyond to assist with various transactions and services. The team makes banking easy and enjoyable, even accommodating busy schedules with services like notary appointments. The branch offers a convenient location with lots of parking, making visits smooth for travelers and local clients alike. While some customers have minor concerns about the bank overall, they consistently praise the staff for their professionalism and dedication. Overall, this branch is known for its welcoming environment, attentive service, and staff who truly care about providing a positive experience.
This is a local branch of an international banking corporation. This bank can open and service checking, savings, and IRA accounts. Also available are several different options for time deposits. Convienlt located in one of Reno's most popular shopping districts.
November 2025
Had a great experience! Kendall was super helpful and took the time to sort out an issue that another branch (including the one in Truckee) wouldn’t help with. Everyone here was really nice and made the whole thing easy. Big thanks to Kendall and the team!
June 2023
I just opened a checking account here and had the best service i've ever had. A man named Ray took care of me with such patience and took time to go above and beyond! Could not recommend this bank or this employee more!
