CVS Health in Reno is open seven days a week to help manage health needs. It offers prescription refills, COVID-19 and flu tests, vaccinations, personal care items, pet toys, and healthy snacks. Customers can join ExtraCare for personalized deals, shop weekly deals, or order online for free pickup or same-day delivery to save time and money. The store receives consistent praise for its friendly, professional, and courteous staff who provide outstanding and compassionate customer service. Employees are noted for going above and beyond, offering exceptional assistance and genuine kindness, even in challenging situations. The team is commended for being helpful and for acts of kindness that leave a lasting positive impression. Customers are very impressed with the quick prescription service, noting that medications can be ready within 30 minutes. The store itself is described as well-stocked, clean, and laid out nicely, carrying almost everything including surprising items like printer ink. Services such as same-day photo printing via the app are also appreciated. Overall, it is considered an awesome place where the dedicated staff, despite being under stress, keep up the good work.
I would just like to say at the Robb drive store in Reno. Christina helped me at the drive-thru and she was the most helpful. Kindest person and I really want to give her a great review and thank her for her help. Sincerely, tori monticelli.
November 2025
If you’re in the middle of trying to get information for your prescription and then lunch starts for them, they won’t give you your prescription and will make you wait for an hour to come back! Even though you were there before they closed for lunch.
October 2025
This low rating does not apply to the entire store. It only applies to the woman who works in the morning checkout. She is quite unpleasant. I believe she just needs more training in customer service and possibly a paid vacation.
