Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car in Reno offers a convenient and customer-friendly experience. Customers appreciate the easy-to-find location, close to hotel elevators, and the straightforward booking process, often completed online in advance. The staff is frequently praised for their helpfulness and professionalism, with associates like Knight, Joshua, and Patrick going above and beyond to assist. Knight provided a free upgrade to a Ford F150, which handled mountain roads with ease and added to the enjoyment of the trip. The check-in and drop-off process is smooth, with customers noting that deposit refunds are explained clearly and occur within 24 hours. Many reviewers mention the after-hours key drop at the same location as the pickup, making return simple. However, some find the drop-off location in the casino garage on the 10th floor a bit nerve-racking, and suggest that a street-level drop-off or better signage could improve the experience, though they acknowledge that this may be controlled by the casino. Overall, customers leave satisfied with the clean cars, good prices, and friendly, helpful staff, often indicating they would use the service again.

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1. Reno, Nevada