Kohl's is a great place to shop with affordable products and prices. The store is very clean and carries favorite brands in fashion, footwear, beauty, and home decor, all designed to fit your personality and budget. Customers appreciate the sales, Kohl's Cash, hassle-free returns, and free store pickup options. The employees are often described as wonderful, respectful, helpful, knowledgeable, amazing, compassionate, kind, friendly, and professional. Many note outstanding customer service that makes their day awesome. The early opening hours are appreciated, though some feedback mentions that the overhead lighting can be too bright and the in-store music can be unpleasant for noise-sensitive shoppers. The heart of the company is Kohl's Cares, focused on making communities better.