Pep Boys in Reno, NV, is a trusted auto service and tire shop that offers a wide range of vehicle care. Customers appreciate their honest, thorough, and compassionate service. The shop specializes in new tires, tire repair, and tire replacement, with many customers enjoying same-day service and quick assistance. The staff, including managers and technicians, are known for being helpful, friendly, and attentive, often going the extra mile to assist with issues like replacing swollen lug nuts or advising on tire choices. Customers have praised the team for their professionalism, kindness, and willingness to fix any mistakes, such as correcting pricing errors. The shop handles various auto needs, including battery replacements, oil changes, brake repairs, and inspections, and they service hybrid and electric vehicles as well. With over a century of experience, Pep Boys provides reliable, professional, and courteous service, making it a preferred choice for many looking for trustworthy auto care. Customers leave satisfied, confident that their vehicles are in good hands.
Came in for feedback regarding tire pressure. Dan Stratton was of great assistance and had a tech work on the TPMS replacement. Great customer service.
January 2026
Anna and Aaron are the best! I’ve had this annoying check engine light on for about a month now and they were the most helpful! I went to two other places to resolve the issue but should’ve came to Pep Boys all along. Great service.
January 2026
I came in for an inspection and had a great experience discussing options for tires with the woman helping me. She provided excellent customer service having the customers concerns on the top of her mind.