Quest Diagnostics on Elm Street offers COVID-19 antibody testing by appointment, along with routine blood and urine tests, pediatric services, and wellness screenings. The facility is described as clean and professional. Many reviewers report positive experiences, noting a seamless mobile check-in process, efficient service, and friendly, skilled phlebotomists who perform fast and painless blood draws. Appointments are readily available, though occasional longer waits for slots can occur. The process is highly automated, from online scheduling to check-in, which functions well for those with appointments and internet access. Patients are advised to be in the waiting room 10 minutes before their scheduled time. However, this reliance on automation is noted as a significant negative for walk-in patients, those with strict schedules, or individuals without reliable internet or transportation, potentially creating barriers to care. While one reviewer mentioned an initial hesitation from staff, the interaction was resolved positively. The location receives favorable comparisons to another local site, with several patients stating they prefer this facility.
I've previously had very good experiences at Quest Diagnostic, but today I had to wait 23m minutes, that had to wait 20m minutes for my blood test. Maybe there short staffed. Bad experience from a usually good business
May 2024
9:30 appointment, seen at 9;27. Usually need blood withdrawal from the hand due to years of physical damage, tried the hand, no luck, middle arm was perfect and absolutely NO PAIN.
March 2024
My second testing appointment at this location that was performed by a friendly, personable, and efficient professional. Easy online sign up and office check in process.
