Ronald McDonald House is a comforting and supportive place for families going through medical treatments with their children. Many visitors describe it as a "home away from home," especially during short or long-term hospital stays. The staff and volunteers are highly appreciated for their kindness, helpfulness, and warm treatment. They go above and beyond to make families feel welcomed, safe, and comfortable, often providing home-cooked meals, sweets, and small gifts that bring joy during difficult times. Families have been grateful for the clean, well-maintained rooms and the proximity to hospitals, which makes it easier to stay close to their children. The house offers a safe space where parents and siblings can rest, shower, and find some relief from the stress of caring for a sick loved one. During emergencies, the house provides essential support, including food and a calm environment, helping families preserve their strength and sanity. Many families highlight how Ronald McDonald House alleviates financial burdens by offering free accommodations and meals, which would otherwise be difficult to afford. The overall experience is described as a blessing, with families feeling supported and cared for during their most challenging times. The kindness of the staff and volunteers leaves a lasting positive impression, making it a vital resource for families facing health crises.
They helped me a lot the time we were there, my son had surgery, and since we are not from Reno they supported us with a very clean room. All the volunteers treated us very well despite what we are going through, they treated us like at home.
December 2022
My heart is full of gratitude. what a blessing to have this place during an emergency you dont forsee,but here it was, it provided me a place to stay and food. If i could've donated more i would have.staff was beyond welcoming
May 2022
Thankful to have these services available. Our son was in NICU for 10 days, Ronald McDonald house made this process 100 times easier for us. Sophie is awesome and very welcoming.
