Umpqua Bank helps people, businesses and communities find financial solutions that fit. The bank treats customers like people, not numbers, getting to know them and finding products and services that meet their needs and goals. It gives back to the communities it serves because it helps everyone. Umpqua offers the best of both worlds – the financial expertise and strength of a national bank with the customer service and care of a community bank. Customers report that the Atm works like any other Atm, convenient and no problems getting cash. Long‑term users say the bank helped after a large sum of money went missing in a checking account due to back‑to‑back fraudulent transactions. However, some find the hours inconvenient; the bank is no longer open on Saturdays and closes at 4 pm on weekdays, making it hard for those on a typical 9‑to‑5 job to access a banker for services such as changing a last name after marriage.
Haven’t been able to access my online account for months and when I came in to an office to close my account due to poor accessibility I was charged 90 dollars for a print out of my monthly statements from the last year. Don’t walk run away from this bank. It has been a very bad experience with my business account.
April 2023
Decided to stop and grab some cash..I like the bank name ..lol..Atm like any other atm that works..Convenient and no problems getting cash.
March 2022
This is by far the worst bank you could bank with. You have to wait a week to get your money if you want to pull a large sum or close your account. The tellers and the manager are very rude and act like children .
